Reservations, membership changes, and more

Using YMCA360 and the mobile app

YMCA360 is an included YMCA membership benefit, and features more than 2,000 online wellness classes, sports training, art, dance, music, and cooking classes, kids activities, and you can even connect online with personal trainers, and so much more.

  • To access these features, log into YMCA360 with your email.
  • You can also use YMCA360 or our mobile app to reserve your spot in an in-person or local livestream group exercise class.
Using ActiveNet

Learn how to set up your ActiveNet account. Use ActiveNet to:

  • Update your personal information, password, security information.
  • View and edit family-member information.
  • See a family member’s schedule.
  • View balance information, transaction/payment history, access tax receipts, change auto-charge payments, and pay your account.
  • See how many times you’ve scanned into a Y facility for the current month.
Change Membership Category

If you would like to upgrade or downgrade the number of adults on your current membership or change your membership type, please fill out this form.

  • Please provide a one-week notice prior to your renewal date to make your requested changes.
Put membership on hold

If you would like to put your membership on-hold, please fill out this form.

  • A membership hold suspends your auto draft of membership fees for up to 3 months.
  • A hold can be extended for an additional 3 months if you renew your hold request at the end of the 3-month period, at least 5 days before your next auto draft is due.
  • During the hold, you may reactivate your membership at any time, and not be charged a $99 joiner’s fee.
  • You may put membership on hold for a maximum of 6 months, after which your membership and auto draft will restart.
Cancel membership

You may cancel your membership at any time through any of the following methods:

If you decide to re-join the Y more than 60 days after you cancel, you will need to pay the $99 joiner’s fee again (unless a YMCA membership promo is active that might waive or reduce the joiner’s fee).

Apply for financial aid

If your financial situation has changed, yet you want to keep your Y membership, we’d like to help! Generous donations to our annual campaign make financial aid possible if you can no longer afford the full cost of your membership or program registration.

See what you might qualify for and find out how to apply.

Elevate your support

In addition to membership, you can make a tax-deductible charitable donation to help your community.